strategy / Wednesday, 1 December 2021
Customer Experience, By Any Other Name, is as Sweet for Your Customers
At Rightpoint, we view CX as everything a brand does to deliver an experience that works better for people – see how we can help you achieve your CX goals with our approach.
The Forces That Are Redefining Loyalty
Today, customer loyalty hinges more on supply chains and logistics than it does on marketing tactics. Where once you put a great deal of thought and effort into creating a great unboxing experience, beginning in October all focus will be on whether or not you can receive and fulfill an order within five or six days.Read More