Critical business decisions should be based on a deep understanding of your customer’s experience—what defines and affects it. That means data. We help you harness the power of business, customer, and industry data to solve your biggest problems. You’ll benefit from our in-depth understanding of how to deliver value from analytics, expertise on data management and technology, and proven best practices for driving organisational success. You’ll receive real-time information and recommendations to improve profitability, operational performance, and productivity.

  • Consumer & Cultural Insights
  • Competitive & Adjacent Industry Analysis
  • Customer Analytics & Segmentation
  • Data & Analytics Strategy
  • State of the Business Research
  • VoC Program Strategy
  • Persona & Journey Development
  • Product & Concept Testing
  • Service Blueprinting
  • Date Science & Advanced Analytics
  • Analytics Optimisation

Our Process

We take a holistic approach driven by data and analytics strategy. It’s not about selling big integrations just for the sake of it. Rather, we start by understanding how your organisation can be more capable of making data driven solutions through this process. We use those insights to build a strategic roadmap that allows us to deliver incremental value more quickly and drive faster adoption.

Our Capabilities

As a full service digital agency, Rightpoint uniquely provides our clients with integrated multidisciplinary teams across these five areas.

Our Software Partners

We are proud to be named one of the few charter members of the Microsoft 365 Content Services Partner Programme, a  Sitecore  Platinum Partner, an  Episerver  2019 Strategic Partner of the Year, a  Salesforce  Partner, Gold  Adobe Partner, and one of the original 13 companies in the world recognized as a certified  Google  Developer Agency.

We're also proud to team up with these top industry innovators.

  • Amazon
  • Apple
  • Brightcove
  • Cloudcraze
  • Coveo
  • InRiver
  • Insite
  • Localytics
  • Nintex
  • Shopify
  • Square